Home Packages
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Internet + TV + Landline
Home Starter Ultra
YOUR BENEFITS
250 MBPS DOWNLOAD SPEED
Your favourites
Home Basic Ultra
YOUR BENEFITS
1 GBPS DOWNLOAD SPEED
Your favourites
Home Advance Ultra
YOUR BENEFITS
1 GBPS DOWNLOAD SPEED
Your favourites
Home Advance Ultra
YOUR BENEFITS
1 GBPS DOWNLOAD SPEED
Your favourites
Testimonials
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Abdul Hadi.
I highly recommended Du Wi-Fi for anyone looking for a reliable internet service.I’ve been using their service and found it to be very fast,consistent and dependable.The speeds are excellent for both streaming and working online.
What truly stands out is their customer care.
Especially from Mr.Rahmat and team.Du is responsive and supportive whenever there’s a need for assistance,showing that they genuinely care about their customer’s experience.
If you’re considering a WiFi provider,DU is a great choice for quality,speed and service.Read more -
Kuriyan John.
We had changed our Channel partner to Fly light as we had a terrible experience prior! Afsana our RM has been extremely helpful and resourceful in getting all our Du related services sorted, troubleshooting various issues. Dedicated patient person who gets the job done! Keep up the excellent work Afsana and her FLY LIGHT TEAM!
Read more -
Adnan Alam.
Best service provider in the telecom industry. Especially their aftermarket services will never let you down.
Read more -
Blessing Attire.
I highly recommend fly light for your business needs. I got du internet and sim connections from Fly Light. They provided at our doorstep without any hustle. Also they provided a deducted account manager for my business.
Read more -
Riversand Technology LLC.
Mr. Umair Good support to us for relocating our du service. Good behavior and communication with customers.
Read more -
Ahmed Rabea.
Last time I had issues in my internet home and I get Mr. RAHMATULLAH he helped me and he get for me good result and he very fast and honest man what he say for contract and pay each month I get the same. Thanks Mr. RAHMATULLAH
Read more
FAQs
What is the new du Home packages?
du Home is our new flexible best value home plan offering ultra-high internet speeds, premium TV content and free national calls to UAE landlines.
What download speeds can I expect?
You can expect to reach a maximum download speed of 8.5 Gbps on our XGS-PON network. However, it is necessary to connect compatible devices with the necessary equipment (du provided ONT and du provided router).
Can I use my router instead?
We will provide you with all the necessary equipment required to achieve the maximum available download speeds. We cannot guarantee and support you if you opt to use third-party equipment that is not provided by du.
Can I cancel my plan after I subscribe to it?
Yes, you can call 155 or visit our stores to cancel your plan at any time. However, if you’re on a contract, an early termination fee will apply.
Are there any activation fees or deposits?
In addition to your monthly payments, one-time charges will apply to activate your service:
- AED 200 deposit (Waive your AED200 deposit by activating auto-payment once your home services are setup) – Applicable for new du Home service.
- AED 200 (+5% VAT) as an activation fee. (waived off in promotional Areas).
- AED 150 per HDTV receiver deposit (refundable when you return your TV receiver to us)
What will it cost to change my plan?
You can upgrade your plan at any time for no extra cost. To downgrade your plan, however, the following early termination fees will apply:
For 24 months contract:
- An amount equal to the difference between the monthly charges of your existing and new plan
OR
- If the existing plan’s monthly charges are more than AED 1000, then an amount equal to the difference between AED 1,000 and the new monthly charge
- Device cost(s): Device cost/contract period * (contract period – (1+number of months the customer spent in the contract))
Note: Your contract will restart from the date of the plan change.
Can I cancel my plan after subscriptions?
Yes, you can call 155 or visit our stores anytime to cancel the subscriptions. However, if you are in a contract, an early termination fee will be applied.
If I need to cancel my contract early, what fees will I incur?
In case you decide to terminate your contract before the end of your contract duration, you will be charged:
- A one-month payment (a maximum of AED 1,000)
- Devices cost: Device cost/contract period * (contract period – (1+number of months the customer spent in the contract))
How does the Home Wireless Gaming Plan support gaming?
- Gaming traffic prioritisation
- Simple and efficient interface
- Double-level game acceleration feature