Home Packages

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Internet + TV + Landline

Home Starter Ultra

AED 389
Month + VAT*
YOUR BENEFITS

250 MBPS DOWNLOAD SPEED

Advance Wifi Router
1 HDTV recordable receiver
Light English pack-1 pack on your choice
Free Installation & No Home Deposit

Your favourites

Disnep+ Included
*Terms and conditions apply

Home Basic Ultra

AED 429
35% OFF
AED 279
Month + VAT*
YOUR BENEFITS

1 GBPS DOWNLOAD SPEED

Advance Wifi Router
1 HDTV recordable receiver
2 Streaming Service + 1 TV Package
Free Installation & No Home Deposit
35% Discount for 6 Months

Your favourites

Disnep+ Included
*Terms and conditions apply

Home Advance Ultra

AED 549
35% OFF
AED 357
Month + VAT*
YOUR BENEFITS

1 GBPS DOWNLOAD SPEED

2 Premium Wifi Router
2 HDTV Recordable Receiver
3 Streaming Service + 3 TV Package
Free Installation & No Home Deposit
35% Discount for 6 Months

Your favourites

Disnep+ Included
*Terms and conditions apply

Home Advance Ultra

AED 749
35% OFF
AED 487
Month + VAT*
YOUR BENEFITS

1 GBPS DOWNLOAD SPEED

2 Premium Wifi Router
2 HDTV Recordable Receiver
3 Streaming Service + 3 TV Package
Free Installation & No Home Deposit
35% Discount for 6 Months

Your favourites

Disnep+ Included
*Terms and conditions apply

Testimonials

FAQs

What is the new du Home packages?

du Home is our new flexible best value home plan offering ultra-high internet speeds, premium TV content and free national calls to UAE landlines.

You can expect to reach a maximum download speed of 8.5 Gbps on our XGS-PON network. However, it is necessary to connect compatible devices with the necessary equipment (du provided ONT and du provided router).

We will provide you with all the necessary equipment required to achieve the maximum available download speeds. We cannot guarantee and support you if you opt to use third-party equipment that is not provided by du.

Yes, you can call 155 or visit our stores to cancel your plan at any time. However, if you’re on a contract, an early termination fee will apply.

In addition to your monthly payments, one-time charges will apply to activate your service:

  • AED 200 deposit (Waive your AED200 deposit by activating auto-payment once your home services are setup) – Applicable for new du Home service.
  • AED 200 (+5% VAT) as an activation fee. (waived off in promotional Areas).
  • AED 150 per HDTV receiver deposit (refundable when you return your TV receiver to us)

You can upgrade your plan at any time for no extra cost. To downgrade your plan, however, the following early termination fees will apply:

For 24 months contract:

  • An amount equal to the difference between the monthly charges of your existing and new plan

OR

  • If the existing plan’s monthly charges are more than AED 1000, then an amount equal to the difference between AED 1,000 and the new monthly charge
  • Device cost(s): Device cost/contract period * (contract period – (1+number of months the customer spent in the contract))

Note: Your contract will restart from the date of the plan change.

Yes, you can call 155 or visit our stores anytime to cancel the subscriptions. However, if you are in a contract, an early termination fee will be applied.

In case you decide to terminate your contract before the end of your contract duration, you will be charged:

  • A one-month payment (a maximum of AED 1,000)
  • Devices cost: Device cost/contract period * (contract period – (1+number of months the customer spent in the contract))
  • Gaming traffic prioritisation
  • Simple and efficient interface
  • Double-level game acceleration feature
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